Ошибка 1102 Kyocera — МФУ сервис — бесплатный выезд мастера

Another angle you can take (that worked for me) was the — OK, this is what needs done, what do you want to not get done, because X is what IT currently makes/saves for the company now route. Calculate by the hour roughly what people are paid, and figure out how much the IT environment inefficiencies are costing. If they want to think necessary evil, show them just how necessary and evil doing it wrong truly is. =)

My math at my previous role resulted in the 40-50 users waiting just two or three seconds a minute cost us around a thousand dollars per employee every year just waiting on their computers to do what they requested. Just 2-3 seconds a minute adds up like that over the course of a year (2080 labor hours a year for a 40-hour/week employee times 60 and times 2-3 seconds per minute at the average employee pay rate times per employee for a total cost of inefficiency). That’s how I got us onto a regular refresh cycle for our hardware, just with that relatively simple math. It’s a super simple calculation in the end, but is pretty easy to show in a painfully stark manner just how absurdly valuable IT actually is. You might find it’s ridiculously easy to even «find» the budget for a helper doing that, depending on the size of the organization, even if it’s not an FTE position. Consider too that you can use the same calculations for time wasted searching for things, software that’s inefficient or causes unnecessary support time, etc.

Like others have said too, an hour or two of downtime is now *ALL* employees sitting on their hands oftentimes.. you need to be able to rattle off the approximate number that will cost the company, because not only that… but every hour you have to spend resolving downtime is time you now can’t spend on anything else (such as keeping on-top of things so more downtime does not occur). That’s something you need to be able to explain and quantify as well. IT is a cost savings department, not a cost increasing department. The whole reason every business relies on IT as a business segment so much is because it saves them so much money. That’s something execs need to be reminded of at times. =)

Ask the CEO/owner to give strategic direction as to where they want you to focus your efforts, because the reality is that there is more work than one person can do. Since they are handicapping you out of what sounds like ignorance, put the ball in their court and show you’re trying to work diligently for them and are trying to simply confront reality with them. Do the math and give it to whomever you need to. There is no good business argument against the fact that unnecessary inefficiency causes waste, and waste causes loss whether it be wasted actual labor costs, opportunity costs, or both. If the CEO won’t listen to a good business case that shows in black and white, dollars and cents that you are seeking what is best for the company and the organization’s bottom line.. then it’s probably wisest to polish the resume and start searching for some place that is better managed, because that organization is not going to thrive with decisionmaking like that. Having different priorities is one thing, but dismissing a legitimate business need out of hand is a big red flag.